E-Learning and Compliance Training: Expectations vs. Reality


E-Learning- Expectations vs Reality

The value of corporate e-learning is undisputed, and the market for it is expanding quickly, up to $238 billion worldwide by 2024.

More companies are discovering e-learning as a cost-effective, engaging strategy to teach employees the things they need to know. However, they may hesitate to invest in online compliance training because of misconceptions and false expectations of what e-learning can and cannot do. The reality of e-learning and, specifically, online compliance training paints a bright, exciting picture of what this strategy can accomplish—for your organization and for the employees who experience the training. 

Misconception #1: Data

Expectation: Deep, insightful data beyond completion rates is impossible to obtain from e-learning.

Reality: Rich analytics are possible—and impressive.

Many companies don’t see e-learning as a strategic way to gain behavioral data from their employees—these organizations either think completion rates are the best numbers they can get or don’t realize the potential that data holds. However, top e-learning solutions produce far-reaching data into how users are answering scenario questions and what employees are thinking when they give wrong answers.

Moreover, thorough analytics can identify which users, departments, branches, and other employee groups might be at greater risk for compliance problems down the line. Appropriate strategies—ranging from additional training to microlearning to job aids—can then be taken to shore up the predicted deficiencies. Gathering such deep data requires little setup from admins; the solution compiles everything for streamlined analysis.

Misconception #2: Attention span

Expectation: Employees will tune out a digital course or not take it seriously.

Reality: E-learning can be even more effective than in-person training.

When e-learning includes engaging, relevant scenarios and information, the results can be just as effective as they would be for a course taught by a live person, if not more. Remember those boring college lectures during which the professor talked and you tried to listen and take notes—or just stay awake? If an in-person compliance training takes the same approach, employees may not learn or retain anything useful to apply to their everyday roles and responsibilities.

Great e-learning ensures the user is interacting with the course at all times, which greatly increases retention and gives employees practical knowledge and best practices that last long after the course ends. Courses that are adaptive and scenario-based require the user to pay close attention and actively participate in the training by making choices and consuming content, instead of passively clicking through a static slide presentation. 

Misconception #3: Personalization

Expectation: E-learning courses can only go so far—meaning not far at all—with personalizing the experience for the individual user.

Reality: When e-learning is adaptive, it adjusts at every stage of the course and with every user interaction.

Some employees need more focused training than others, and some might be ready for advanced concepts while their coworkers struggle with the simplest ideas. With adaptive training, the course automatically delivers, in real time, what each individual user needs based on how he or she is progressing through the training.

Besides saving employees precious work time, an adaptive approach creates a truly personalized experience and ensures that no matter the route taken, people are learning the information they need to better understand the compliance issues. The journeys may be different, but the proficiency destination is the same—and successfully reached.

Misconception #4: Outsourcing

Expectation: You need to create your own compliance training to achieve an experience unique to your organization’s goals and mission.

Reality: The best third-party solutions deliver everything you require for effective, impactful e-learning.

Building your own e-learning platform and populating it with engaging training content can be done—but it can be so much work. Not only are you tasked with creating and updating appealing and relevant courses for your employees, but someone also must provide technical know-how to construct and maintain a working digital platform.

Save time and resources by choosing a third-party solution that is loaded with features and delivers great content tailored to your needs and constantly updated to address the latest trends, developments, and regulations. The best e-compliance training platforms also offer organizations a way to easily edit and customize content—without extra coding or IT resources—to align with your company’s culture, imagery, and personality.

The four misconceptions highlighted in this article shouldn’t hold your e-compliance training back. Look beyond the myths and partner with a vendor that can make your e-learning goals an outstanding reality.

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