Next up in our interview series, Profiles In Compliance, we spoke with Joshua Stratmann, a true compliance futurist, from BMC Software. Joshua talks us through how he defines success for a compliance program, and how he has evolved training at BMC Software to help all employees live out the organization's core values.
Tell us about yourself!
I’ve been with BMC Software since 2000, in many different roles. I began my journey in the Compliance & Ethics world in 2013. Previous to BMC Software I served in the US Armed Forces.
I’m the learning management system, HelpLine, and corporate policy administrator. I coordinate and develop e-learning topics for all BMC employees as well as assist with technical difficulties. In addition, I also support Records Management.
What do you wish you could have told your rookie Compliance and Ethics self?
Always expect the unexpected. Every day is different. Find ways to encourage engagement and support within the other areas of the business. Learn everything you can.
How do you define a successful Compliance & Ethics program?
What I’ve learned in the military as well as experiencing different scenarios has helped my mindset when approaching events. A successful program demands the following:
- Attention to detail
- Prioritize tasks and prepare far in advance
- Be open and positive with everyone you engage with
- Listen to the different organizations and employees' (stakeholder) feedback
- Most important - garner support from all levels of leadership
What was your key takeaway from 2020?
Primarily we use e-learning as a tool. With the spontaneous changes in 2020, we needed to remain fluid with current events. We reinforce topics to encourage the integrity and culture of BMC Software.
What’s the biggest challenge on your horizon in 2021 you plan to tackle?
We are currently focusing on providing support in precise areas by creating customized e-learning modules. Being able to collectively gather relevant information and applying to a learning platform can be challenging when all the information is important.
What is the one thing about Compliance and Ethics you wish we could change?
We would like to have the flexibility--without limitation--to adapt to changes in current events while maintaining our existing compliance & ethics program.
What’s one thing about your program that you are very proud of?
When I first joined Compliance & Ethics in 2013, I was looking for engaging training that would hold the employees' attention and be interactive. Our programs were executed according to our predetermined training schedule, with courses that were not very engaging. The feedback we’ve received from employees and members of my team enabled us to develop courses that were comprehensive and captivating to the user. The response from our employees has been overwhelmingly positive as we live out our company values to innovate, champion our customers, prioritize people, deliver results, and do the right thing.
What do you do when you aren’t working?
Most important is being involved and spending time with my family. I enjoy the art of cooking and being able to create or recreate recipes. I’m a disciplined runner and bodybuilder. I challenge myself every day physically and mentally.
Where can people connect with you?
We can connect through LinkedIn.