True Office Learning Blog

Strong Diversity Compliance Training Results Show There’s Still Room to Improve

Organizations are devoting more significant resources and effort to improve diversity in their workplace. However, amid—or perhaps because of—all of the positive progress that has occurred, negative diversity incidents become all the more amplified. A recent example involved a Muslim woman who was ordered to remove her hijab for work, even though no company policy forbade her from wearing one.

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Do Your Employees Understand What It Means to Protect Intellectual Property?

Intellectual property (IP) theft is expensive for American companies—as much as $600 billion is lost yearly. Although much of this loss can be attributed to foreign counterfeiters and cheap knockoffs, it’s not just fake handbags; some theft involves deep proprietary information, such as trade secrets, non-retail patents, and commercial processes.

And though the bad guys are out there trying to steal this info, some of it isn’t being stolen—it’s being accidentally exposed by rank-and-file employees.

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7 Characteristics of an Effective Compliance Training Program

A compliance training program can achieve all its goals and meet the standards set forth by various regulatory agencies and industry best practices … but be far from effective. And that seemingly minor gap can lead to major consequences when employees who went through “sufficient” training make the wrong decision in a compliance situation.

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Connecticut Sexual Harassment Training Updates

In June 2018, Connecticut joined the growing number of states creating new and amending existing laws on sexual harassment training requirements. This trend, which started in tandem with the #MeToo movement, is aimed at increasing awareness of sexual harassment in the workplace and the rights and responsibilities of all employees to ensure a safe environment. The law went into effect October 1, 2019, so employers must ensure their training programs meets provision requirements.

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What Organizations Are Doing—and Not Doing—with their Training Data

Compliance training teaches employees best practices, important concepts, and behavioral mandates necessary for their jobs. The data produced from that training may be an afterthought to some organizations—but it should be just as strategic (or moreso) as the actual learning.

Great data—numbers beyond completion rates (which we’ll address shortly)—offers analysis that reveals not only how employees comprehend compliance training, but also how those employees operate in their everyday roles. The numbers show compliance strengths and weaknesses, how people are consuming learning, and where future problems may be imminent.

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How to Explain ROI of Compliance Training

The bottom line hasn’t ceased to be important for modern businesses. If a company spends money, it will want to know if the investment was worthwhile.

Investing in a new technology? Launching a new marketing campaign? Devoting resources to research and development? The people in charge of these efforts and others must be ready to prove a return on investment and how the overall organization benefited before and after the project.

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Building Compliance Training that Resonates with the C-Suite

One of the key elements of successful compliance training is having a unified goal of what training should accomplish. However, a survey by the Society of Corporate Compliance and Ethics showed that compliance and ethics professionals see themselves, their managers, and boards as having different primary goals when it comes to compliance. This suggests that there is much work to be done in getting compliance specialists and the C-suite of a company on the same page. 

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