True Office Learning Blog

Delaware Supreme Court Case Serves as a Reminder for Board Oversight

A 2019 Delaware Supreme Court decision in the case of Marchand v. Barnhill highlights the importance of a board’s duty to oversee key risk and compliance issues of the organization they represent. Although the case doesn't signify a change in standards, it serves as an important reminder that being actively engaged in compliance is critical to the operation of the business.

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Your Compliance Program Isn't a Warehouse Store

At what point did we enter the big box warehouse store model of compliance training?

It’s a Saturday morning and you’re off to run your errands. On your list? A marinated tri-tip from that warehouse discount store up the road. It’s a crowd pleaser. Except you don’t leave said big box store with just the tri-tip. Rather, your cart is filled to the brim with a thirty pound bag of Twizzlers, a 6-pack of folding chairs in case you have an influx of relatives with nowhere to sit, and a 96-count of paper towels. As the fog wears off and the dust settles, you only realize the extent of your “one item trip” when you get home and have a “what just happened” moment.

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The Role of Corporate Compliance in Building a Respectful Workplace

Despite all the negative headlines about bad behavior at work, most employees in 2020 understand the importance of respect in their day-to-day jobs, as well as what defines respectful behavior. True Office Learning data confirms this.

When presented with scenarios about workplace safety and violence, employees who have taken our courses made the right decision 95 percent of the time. The same percentage was achieved for scenarios about reporting and non-retaliation.

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Do Your Employees Know What It Means to Protect Intellectual Property?

Intellectual property (IP) theft is expensive for American companies—as much as $600 billion is lost yearly. Although much of this loss can be attributed to foreign counterfeiters and cheap knockoffs, it’s not just fake handbags; some theft involves deep proprietary information, such as trade secrets, non-retail patents, and commercial processes.

And though the bad guys are out there trying to steal this info, some of it isn’t being stolen—it’s being accidentally exposed by rank-and-file employees.

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Lessons from Google's $11 Million Age Discrimination Case

In July 2019, Google agreed to pay $11 million to end a class action lawsuit brought on by 227 individuals who accused the company of age discrimination against job applicants who were over the age of 40. The settlement also requires parent company Alphabet Inc. to train employees and managers about age bias, create a committee on age diversity in recruiting, and ensure that age-related complaints are adequately investigated.

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Violations, Fines, and Legal Fees: Can You Defend Your Compliance Approach?

Every year, in an effort to emphasize the seriousness of corporate compliance, state and federal agencies increase fines for violations of regulations that ensure the fair treatment of employees and consumers. Furthermore, lawsuits against an organization for damages of noncompliance can be costly and devastating to a business. It’s crucial that entities not only implement and enforce an effective corporate compliance program but that they are also able to defend it to enforcing agencies, such as the Equal Employment Opportunity Commission (EEOC), Federal Trade Commission (FTC), and Department of Justice (DOJ), as well as in a court of law.

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Where Employees are Missing the Mark on Confidential Information

Consumers trust organizations with a trove of confidential, personal data. Even employees trust their employers to keep their private information safe. Unfortunately, confidential information continues to be exposed at an alarming rate, usually by poor computer security practices.

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