True Office Learning Blog

Do Your Employees Understand What It Means to Protect Intellectual Property?

Intellectual property (IP) theft is expensive for American companies—as much as $600 billion is lost yearly. Although much of this loss can be attributed to foreign counterfeiters and cheap knockoffs, it’s not just fake handbags; some theft involves deep proprietary information, such as trade secrets, non-retail patents, and commercial processes.

And though the bad guys are out there trying to steal this info, some of it isn’t being stolen—it’s being accidentally exposed by rank-and-file employees.

Read More

Lessons from Google's $11 Million Age Discrimination Case

In July 2019, Google agreed to pay $11 million to end a class action lawsuit brought on by 227 individuals who accused the company of age discrimination against job applicants who were over the age of 40. The settlement also requires parent company Alphabet Inc. to train employees and managers about age bias, create a committee on age diversity in recruiting, and ensure that age-related complaints are adequately investigated.

Read More

Violations, Fines, and Legal Fees: Can You Defend Your Compliance Approach?

Every year, in an effort to emphasize the seriousness of corporate compliance, state and federal agencies increase fines for violations of regulations that ensure the fair treatment of employees and consumers. Furthermore, lawsuits against an organization for damages of noncompliance can be costly and devastating to a business. It’s crucial that entities not only implement and enforce an effective corporate compliance program but that they are also able to defend it to enforcing agencies, such as the Equal Employment Opportunity Commission (EEOC), Federal Trade Commission (FTC), and Department of Justice (DOJ), as well as in a court of law.

Read More

Where Employees are Missing the Mark on Confidential Information

Consumers trust organizations with a trove of confidential, personal data. Even employees trust their employers to keep their private information safe. Unfortunately, confidential information continues to be exposed at an alarming rate, usually by poor computer security practices.

Read More

Are Your Employees Using Electronic Communications Appropriately?

Appropriate workplace communication covers so much, and the digital age has increased this complexity exponentially. From safe use of email and social media to what employees can legally and morally say and not say, electronic communication is often a compliance minefield. Consider:

  • A survey of 500 IT decision makers conducted by Egress found that 44 percent of employees have accidentally exposed sensitive information via email.
  • The same survey revealed that 26 percent of employees share unencrypted sensitive info outside the organization, thus increasing the odds of a data breach. 
Read More

Where Employees Struggle the Most with Corruption

Corporate corruption consequences don’t come much bigger than the $1 billion settlement that Ericsson reached following an ongoing investigation. Ericsson was accused by the Justice Department of violating the US Foreign Corrupt Practices Act and engaging in bribery.

Most corruption cases obviously don’t approach the scope of the Ericsson settlement, but smaller organizations should nonetheless take heed. Companies may not blatantly engage in corruption, but they and their employees must know corruption and bribery law basics, recognize when business decisions feel amiss, and identify actions that potentially cross the line into unethical or illegal territory.

Read More

New Year, New You? Three Resolutions To Improve Your Compliance Momentum

This is the first of a series of posts by Harper Wells, True Office Learning’s Director of Compliance Insights and Strategy. Harper is passionate about moving ethics and compliance programs from evolving to leading practice. With over 15 years of compliance, risk, and governance experience across heavily regulated industries, Harper drives the product strategy and thought leadership functions, bringing the client voice into True Office Learning's solution roadmap.

Oh, New Year's resolutions...

Love them or hate them, they become a central topic of conversation every year. How many of us swear we’re going to hit the gym three times a week or learn a new language? These lofty – and often unrealistic – goals seem like a great idea until we try to live up to our own expectations. Experts predict most “resolutions” fall by the wayside by the time February rolls around.

Read More